The collected monitoring analytics data is stored for a certain period of time on WebGazer. The length of this period depends on the subscription plan, and the data is purged after this period.
Here are the data retention periods for each subscription plan:
- Hobbyist: 1 week
- Basic: 1 month
- Pro: 6 months
- Business: 1 year
If a longer data retention period is obligatory for your line of work, please reach out to us.