Gazer is what checks the status of your website periodically.

Each gazer monitors one website or HTTP endpoint. So, the more gazers you have, the more you monitor.

A pulse is a heartbeat monitoring handler.

It has a unique URL to which you send HTTP requests for health checks.

Each user has an individual account on your WebGazer, giving her access to the service by authenticating with e-mail address and password.

We have 3 roles that can be set for users: Owner has full access to everything, Admin is basically Owner minus user and payment stuff altering and User has read-only access.

Gaze interval is the period of time between two subsequent checks that run on your website.

So, the lower the gaze interval, the earlier you get to notice when an incident occurs.

Yes. In order to buy more notification credits, you can send us an e-mail on support@webgazer.io including the number of credits you'd like to purchase. We send you a one-time invoice. When you make the payment, your credits are added to your balance.

Currently, we provide service by monthly and yearly subscriptions. You can upgrade or cancel your subscription at any time with no further obligation. You can read more on docs here.

If you need longer subscriptions with a one-time payment, please contact us at support@webgazer.io.

Absolutely! We work with Stripe which guarantees your safety and security. All site communication and data transfer are secured and encrypted.

You can change credit card used for your subscription payments on Billing section of the application. You can read more about the process on docs here.

You can cancel your subscription on the Billing section of the application at any time.

When you select to cancel your subscription, it is scheduled to be cancelled at the end of the current billing period (month or year, according to your subscription). You can keep using the features offered with your subscription plan until the billing period ends.

Unfortunately, not at this time. We offer free 14-day trial and a free plan in order to help you make sure WebGazer meets your requirements before subscribing.

Is there something else you want to know? We are always available at support@webgazer.io.