Payments

For billing, we integrate with Stripe as a payment gateway. Any information gathered during subscription including the credit card details are stored on Stripe, undisclosed. All site communication and data transfer are secured and encrypted.

You are charged every month, approximately on the same day. A receipt is sent from Stripe via e-mail after every monthly payment.

Change credit card details

You can update your card details on the Billing section 💳

1. Go to the Billing section

2. Find Saved Payment Method

   

3. Click on Change card
4. Enter new card info and click on Continue

Upgrade - Downgrade

You can upgrade or downgrade to another paid plan any time on the Billing section. The time remaining on your current subscription will be calculated and prorated.

Cancellation and refund policy

You can cancel your subscription on the Billing section of the application at any time by downgrading to Hobbyist plan. Canceling your plan comes into effect immediately.

For now, a refund is not possible. If you have second thoughts about paid plans, enable your 14-day trial for Pro plan on the web application.

Paying with PayPal

PayPal payments are handled outside the automated process. If you want to pay with PayPal, the process goes like this:

1. You drop us an e-mail at support@webgazer.io stating the plan you want to subscribe, and you want to pay with PayPal.
2. We manually create a yearly recurring PayPal invoice and send it to you via e-mail.
3. Once the payment is done, your subscription is updated.
4. You get to use WebGazer with the plan you selected.