You can get incident notifications via e-mail by setting an e-mail alert.
You can set up an e-mail alert under the Alerts section.
Choose your alert schedule
When an incident starts or ends if you want to get two notifications, one at the start and one at the end of an incident
When an incident starts if you want to get a notification only at the start of an incident
When an incident ends if you want to get a notification only at the end of an incident
Choose when you want to get an alert
Immediately, if you want to get an alert when an incident is registered
If it lasts, if you want to get an alert if the incident continues for more than a certain time duration
Type in the e-mail address and click Add Alert
Now, you get a notification consistent with your alert preferences when an incident occurs.
You can update an alert on the Alerts section.